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REVISED CONTENT:
COMPATIBLE MODELS: Our aftermarket filters are designed to be compatible with a wide range of zero water pitchers, including ZR-001, ZR-003, ZR-004, ZR-006, ZR-008, ZR-012, ZR-017, ZR-600, ZP-007RP, ZD-013W, ZD-013D, ZR-0810G, ZR-0810-4, ZP-010, ZD-010RP, ZS-011RP, ZD-012RP, ZD-20RP, ZD-018, ZD-030RP, ZJ-003, ZJ-004S, ZP-006-4, and ZBD-040-1. Please note that we are not selling the original filters.
DESENRUIS is a manufacturer and brand of aftermarket filters that integrates production and sales.
MULTI STAGE FILTERS: Our DESENRUIS water filters utilize a 5-layer filtration system that effectively removes dissolved solids, impurities, and harmful chemicals such as lead, chromium, and chlorine. This process also improves the smell and taste of the water, ensuring quality and safety.
HIGH QUALITY: DESENRUIS water filters are made with high-quality, food-grade materials to ensure safety. Additionally, the activated carbon content in our filters is 30% higher than that of other competitors.
FAST FILTRATION SPEED: Our water filters can filter a gallon of water in just 10 minutes, which is remarkably fast. Each filter has the capacity to filter up to 60 liters of water under normal conditions, depending on the water quality and usage.
ENVIRONMENTAL PROTECTION: By using our filters, you can replace up to 160 plastic bottles, helping you save money while contributing to environmental protection.
AFTER-SALES: If you encounter any quality issues with our products within 30 days, please feel free to contact us, and we will provide you with a replacement or a refund.
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We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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